Glossary

C - 3+5

Glossary

Term	Definition
Address1 box	The first line of the enrollee’s mailing address.
Address2 box	The second line of the enrollee’s mailing address.
Back button	This button initiates the process of returning to the previous page.
Benefit Amount	The benefit amount payable for life, supplement life, or AD&D coverage.
By Employee ID radio button	This button is used to search for an employee when his/her Employee ID is available.
By Last Name radio button	This button is used to search for an employee by last name. The search will return all individuals with the designated name. The search can be narrowed by using a first initial with the last name.
Cancel button	This button initiates the cancellation of the search, selection, or data entry activity you have performed and returns you to the previous page.
City box	The city in the enrollee’s mailing address.
Claim Address - Address 1	The first line of the other insurance company’s mailing address.
Claim Address - Address 2	The second line of the other insurance company’s mailing address, when applicable.
Claim Address - City	The name of the city in which the other insurance company’s mailing address is located.
Claim Address - Insurance Company box	The name of the other insurance company. Use abbreviations for company names longer than 30 characters.
Claim Address - State	The name of the state in which the other insurance company’s mailing address is located.
Claim Address - Zip	The zip code in which the other insurance company’s mailing address is located. The five-digit zip code information is required. The four-digit extension information is optional.
Class Code	The id number of the specific benefit plan associated with the product. (Not applicable to all groups)
Client Master Administrator	The designated user at the customer or client site who isresponsible for creating and maintaining all user profiles including resetting passwords.
COB	COB is the abbreviation for coordination of benefits, which is the coordination of claim benefits when a member is covered by two or more medical insurance plans.
COB Information - Medical checkbox	The checkbox used to indicate that the enrollee’s other insurance is a Medical plan.
COB Information - Medicare checkbox	The checkbox used to indicate that the enrollee’s other insurance coverage is a Medicare plan.
COBRA	The Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) provides employees and their covered dependents the right to continue group health insurance coverage if they have experienced a "qualifying event" as described in this document.
COBRA Effective Date	The date on which the COBRA coverage became effective
COBRA Event	The reason that best describes why the enrollee is eligible for COBRA coverage.
Company ID	The unique number assigned to identify the employee within company. (Not applicable for all employees)
Continue button	This button initiates a continuation of the next processing step.
Coverage Wait Begin Date	The date on which the coverage wait period begins. (Not applicable for all groups)
Coverage Wait Period	The length of time an enrollee must wait to qualify for benefit coverage. (Not applicable for all groups)
Date of Birth	The enrollee’s date of birth.
Demographic Information	Demographic information consists of the basic geographic and contact data that is necessary to administer an enrollee’s benefit plan. Required fields* must be completed for each enrollee.
Dependent	A dependent is a person eligible for coverage under an employee benefits plan because of that person's relationship to an employee. Spouses, children, stepchildren, and adopted children are often eligible for dependent coverage.
Division	The identifier of a health plan's products that are sometimes used synonymously with "site." Divisions are identified by a three-letter code.
Drop-down box	Choices or options are displayed by clicking a designated option. This causes the menu or field options to drop down from that position and be displayed. Items are selected by highlighting the line in the menu or list of field options and either clicking it or letting go of the mouse button.
Effective Date (Reinstatement)	The date coverage is reinstated.
Employee	The individual who meets the requirements for benefit coverage specified in a contract with employers. This individual may also be referred to as the policyholder, subscriber, or contract holder for the benefit coverage. In most cases it is the person employed by the company but in some situations a spouse may be entered as an Employee.
Employee ID	The unique number assigned to identify the employee. This number can be used to perform a search for an employee record and is displayed on various pages in Employer eServices. Depending on your agreement with UnitedHealth Group, the Employee ID may be a Social Security Number or any 9-digit number you generate.
Employee ID Search	One of two options for searching for an employee record. Enter the first nine digits of the employee's Employee ID. The other search option is by Last Name.
Employee Search	Process used to identify the employee associated with the selected group. You can search by Employee ID or Last name.
Encryption	Process of encoding data for security purposes.
Enrollee	An individual included in the benefit coverage contract with an employer. This includes the employee and all their dependents.
Enter Search Criteria	Button shown in the online Provider Directory that allows you to designate a specific type of search (by zip code, product or provider).
EOB	Explanation of Benefits
First Name	The enrollee’s first name.
Gender	The appropriate gender indicator for the enrollee.
Group	A collection of individuals linked together for the purpose of treating them as a single entity with the same set of benefits.
Group Select	Allows users with access to 20 or more groups to select a sub-set of groups. Working with a small number of groups is more convenient and improves the performance or response time of Employer eServices transactions. If your company has access to 20 or more groups, the Group Select option will display on the first menu bar. Group Select may be selected at any time from the eServices menu. See also Select Group
Help button	This button initiates the opening of a new browser containing the Online Help tool contents in the site. The Help topic menu will automatically display the detail topics associated with the Enrollment function.
Home Phone	The enrollee’s home telephone number.
Insured ID	A unique number, often the Social Security Number, used to identify the enrollee. The number can be used to perform a search by Employee ID and is displayed on various pages in Employer eServices.
Language	The language used for the printing of EOB (Explanation of Benefits).
Last Name	The enrollee’s last name.
Last Updated	The date on which the enrollee’s records were last updated. This is a system generated date for display only and cannot be modified.
Life Beneficiary 1	The full name of the primary individual who will receive payment of life benefits.
Life Beneficiary 2	The full name of the secondary individual who will receive payment of life benefits.
Marital Status	The employee’s marital status.
Medicare Effective Date	The date Medicare coverage becomes effective.
Medicare Expires	The date Medicare coverage expires.
Medicare Number	The policyholder's Medicare identification number.
Member	See Enrollee.
MI (Middle Initial)	Enrollee's middle initial.
MPIN	13 Digit MetraHealth Provider Identification Number, which is the unique provider prime index number assigned to each provider.
Original Date of Hire	The date the employee was hired.
Original Effective Date	The date on which the coverage becomes active for the enrollee. This date should not be modified when an employee transfers from one division to another within the company. Note: If you need to modify this date for a pre-existing condition, contact your Eligibility Representative at 1-800-651-5465.
Other Insurance	Insurance other than provided by UnitedHealth Group.
Other Insurance - City	The name of the city of the other insurance company identified on the Other Insurance page.
Other insurance - Insurance Company	The name of the insurance company identified on the Other Insurance page.
Other Insurance - Zip	The zip of the city of the other insurance company identified on the Other Insurance page. The five-digit zip code information is required. The four-digit extension information is optional.
Other Insurance- Address	The address of the other insurance company identified on the Other Insurance page.
Other Insurance Radio Button	The checkbox used to indicate that the enrollee’s has other insurance coverage.
Physician	The primary care physician which is a participating provider (usually with a specialty in family or general practice, internal medicine, OB/GYN, or pediatrics) who acts as the first contact for medical services.
Policy Effective Date	The date on which the other insurance policy was effective.
Policyholder Information – Date of Birth	The birth date of the policyholder of the other insurance policy.
Policyholder Information – Medicare Effective Date	The date on which Medicare coverage is effective. This field is dynamically displayed and data entry is required when the Medicare box is selected.
Policyholder Information – Medicare Number	The policyholder's Medicare identification number. This field is dynamically displayed and data entry is required when the Medicare box is selected.
Policyholder Information – Name	The first and last name of the policyholder of the other insurance policy.
Policyholder Information – Policy Effective Date	The date on which the other insurance policy was effective.
Policyholder Information – Policy Expires	Enter or view the date on which the other insurance policy expires.
Policyholder Information – Policy ID/Group Number	The policy number or group number of the other insurance coverage.
Print button	This button initiates the printing of a snapshot of the enrollee’s information as displayed on the enrollment pages.
Product	The type of insurance coverage.
Product Effective Date	The date the benefit plan coverage is effective.
Product History	This link (will display only as needed) and allows you to display the product history consisting of up to 18 previous selections when the Current Product link is displayed on the page.
Product Select Checkbox	The checkbox used to indicate enrollment in the benefit plan.
Radio Button	Used to identify desired option.
Relationship	The enrollee’s relationship to the employee.
Req’d Indicator	The field identifying a product as being required (Y) or optional (N). (This is a display field only)
Search button	This button initiates the process of searching for an employee.
Select Enrollee field	Displays names matching the search criteria (by Employee ID or Last Name) entered. Click the desired name to select the enrollee.
Select Group	Part of the process used to create or locate an enrollee’s record by identifying the group that is, or will be, associated with the enrollee. Available groups are listed in the Select Group field. See also Group Select.
Select Group field	Displays available groups.
Services Dates	Range of dates to identify the time period medical service was provided. The range may be one day in length or longer.
Short Cut Keys	Continue	Shift+CTRL+O	Move to next page
	Help	Shift+CTRL+J	Display help
	Print	Shift+CTRL+P	Print record
	Search	Shift+CTRL+E	Perform search with selected criteria
	Submit	Shift+CTRL+S	Save record
SSN	The enrollee’s social security number.
State list	The state in which the enrollee lives. When the foreign address box is selected, this field will not display. Not applicable for enrollees with a foreign address.
Submit button	This button initiates the process of saving an enrollment record.
Termination	The date on which all coverages and primary physician associations terminate for the enrollee. This is a display only field on demographic page.
Termination Date	The date the coverage is terminated.
Termination Reason	The reason coverage is terminated.
Transaction Message	Message that appears when an Employer eServices function has been successfully completed.
URL	Uniform Resource Locator - the information you add in the address field on your browser.
Wait Begin Date	The date on which the coverage wait begin date begins. (Not applicable to all groups.)
Wait Period	The length of time an enrollee must wait to qualify for benefit coverage. (Not applicable to all groups.)
Wild Card search	Search option that uses a partial word or number followed by an asterisk (*). It is very helpful when you have only partial information or wish to identify information with a common characteristic.
Work Phone	The employee’s work telephone number, including area code, if applicable.
Zip	The zip code in the enrollees address. The five-digit zip code information is required. The four-digit extension information is optional.